Leads clients through technology and process enhancements leveraging data insights to achieve strategic objectives

Builds and redesigns first and second line risk and compliance functions/operating models, data analytics, and third-party risk management

Helps large companies overcome operational challenges by establishing cross-functional, enterprise-wide approaches to managing vendor risk and performance

Consults with key decision makers, including C-suite executives, developing and presenting technical data and business cases to drive decisions, investment/ROI, risk metrics, and reporting

Designs various types of risk management and complaince programs including cybersecurity and business continunity management, and third-party risk management

Has led enterprise and vendor risk data modeling initiatives at several Fortune 500 companies to help predict and report on material risk across various business lines, technology, and third-party service providers

Knowledgeable in developing POCs and user requirements for broader GRC and TPRM technology selection and implementation projects. Use cases include risk and control self assessments, security reviews (operations, product, cloud, vendors), and compliance monitoring (regulatory, complaints). Included automation of processes as well as reporting in PowerBI to monitor performance, risk metrics and trending

Managed design and implementation of third party complaints management program for large financial services technology company. Scope included process design, organizational change management, and data management across a multi-functional stakeholder team (ERM, Security, Compliance, Legal, IT, IA, Procurement) and client business units

Provided MRA response support for multiple banks related to customer facing interactions, IT operational issues, and financial advisor management and data access issues