Navigating uncertainty: 5 key steps for government agencies

In the face of unprecedented change, government agencies still have to serve communities with efficiency and purpose. We’ve gathered five key steps to help government agencies remain resilient during uncertain times.

Government agencies are operating under increasing financial, operational, and political pressure. Yet the responsibility to serve communities with efficiency and purpose has not changed. Meeting that responsibility in uncertain times depends on five critical areas: strengthening internal resilience, aligning to evolving priorities, communicating impact effectively, improving procurement practices, and building readiness for what comes next.

1. Strengthen internal resilience

Uncertainty activates instinctive human responses – fight, flight, or freeze. Teams need stability and direction to move forward confidently, even when all answers aren’t yet clear. Leaders must create conditions where staff remain focused and grounded despite external flux.

Simple, effective practices include:

Daily 15-minute stand-ups to provide structure and surface emerging needs.

Purposeful use of communication tools for rapid, streamlined interaction.

Proactive support systems, such as employee assistance programs, help manage personal stressors before they affect performance.

Teams that understand their roles and trust their leadership are better equipped to confront operational uncertainty while staying focused on mission delivery.

2. Align mission to evolving priorities

Political transitions and changing public expectations require agencies to reassess how their mission aligns with current federal, state, and local priorities. Equity, climate resilience, and modernization are central considerations.

Effective alignment begins with:

Clarifying essential services and programmatic red lines.

Structured frameworks like MoSCoW must be applied to distinguish what must be done from what could be scaled back.

Reviewing internal and external messaging to ensure language resonates with current leadership and avoids unnecessary friction.

Adapting the framework without compromising the substance helps ensure that long-standing programs remain relevant and supported in a new political and policy context.

3. Communicate with purpose and transparency

In volatile environments, programs must be seen, understood, and valued by stakeholders. Hesitating to communicate for fear of scrutiny can create more risk than transparency ever will.

Strategic communication includes:

Publicizing results consistently, from internal reports to social media.• Telling compelling, human-centered stories backed by precise data.

Preparing for new lines of questioning by understanding external policy documents and strategic plans.

Reinforcing value through storytelling and evidence helps secure funding, defend against criticism, and expand public support beyond traditional audiences.

4. Modernize procurement to enable agility

Procurement is often perceived as a barrier, but it can become a lever for speed, flexibility, and compliance when structured thoughtfully. In fast-moving environments, relying solely on legacy systems and traditional contracting timelines can hinder mission progress.

Modern strategies include:

Drafting broader scopes that allow for future program flexibility

Using blanket purchase agreements and shared services to reduce delays and maximize resources

Exploring overlooked financing tools and interagency agreements can surface opportunities that help deliver more with less, especially in a climate of public debt and heightened scrutiny.

5. Build readiness for what comes next

Preparedness isn’t only for disaster response. Staying ahead of disruption depends on the systems and mindsets established before the next crisis emerges. Agencies must be structured to innovate responsibly and quickly.

Key actions include:

Embedding compliance and monitoring from the outset of a program, not just at the end.

Defining policies that make space for adaptive decision-making.

Understanding and managing risk tolerance with clear parameters and built-in flexibility.

The most successful agencies will build programs to “roll toward yes”—with internal systems designed to support agility, trust, and smart innovation even when conditions are unpredictable.

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Carson Phillips

Senior Manager, Govt & Public Sector
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Mary Michael Staple

Senior Manager, Government & Public Sector
Contact Mary Mary+Michael+Staple [email protected]

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This has been prepared for information purposes and general guidance only and does not constitute legal or professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is made as to the accuracy or completeness of the information contained in this publication, and CohnReznick, its partners, employees and agents accept no liability, and disclaim all responsibility, for the consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.