Laying the Groundwork for AI–Driven Operational Excellence

Discover how AI readiness drives operational success and financial impact. Read more to prepare your organization for intelligent automation.

For senior leaders in manufacturing, distribution, and other material-intensive organizations, artificial intelligence has become an operational reality rather than a conceptual one. Margin pressure, working capital volatility, and execution risk are already embedded in day-to-day performance. AI now acts as an accelerant, amplifying the existing level of discipline across data, processes, and decision-making.

Organizations are eager to tap into AI’s potential. The challenge lies in preparedness. Leaders increasingly find that execution pace and risk depend on whether the organization is structurally ready to deploy intelligent automation at scale.

Where AI Initiatives Gain Traction

Productive AI conversations begin with outcomes. The most effective initiatives are framed around concrete performance drivers: EBITDA, working capital, service levels, or efficiency. This framing grounds AI in the realities of how value is created, measured, and preserved.

A right-to-left approach provides clarity. Leaders start by identifying where performance gaps, excess cost, operational friction, planning variability, or recurring exceptions that consume time and capital exist. From there, they assess which operational levers influence those outcomes and what data must be prepared to improve them.

When AI efforts are not anchored to outcomes, organizations often default to broad exploration. Tools are introduced without a clear line of sight to how decisions are made in planning cycles, procurement workflows, or execution environments. Activity increases, but progress decelerates.

Readiness as a Discipline

Many organizations recognize parallels to earlier waves of digital transformation. In those efforts, speed often took precedence over clarity. Systems were implemented quickly, while alignment followed later. In some cases, the approach delivered momentum. In others, it produced fragmentation that took years to unwind.

AI raises the stakes. Models surface patterns that are not always intuitive. They expose how decisions are actually made rather than how processes are documented. In environments where inputs vary and exceptions are resolved informally, AI brings those inconsistencies to the forefront. The result can yield friction unless your organization is prepared. AI readiness is a discipline that enables capability.

The Foundations of an AI–Ready Environment

In material-centric organizations, readiness consistently spans several interdependent dimensions:

  • Prepare Data for Probabilistic Decision-Making

    Many operational processes were designed around deterministic rules. AI introduces probabilistic reasoning, assessing what is likely rather than what is fixed. To support that shift, data must be labeled and contextualized. Historical records need to reflect outcomes, actions taken, and the rationale behind deviations.

    Critical information often exists outside formal systems. It lives in spreadsheets, emails, and individual experience. Preparing for AI requires surfacing that knowledge, reconciling definitions, and standardizing how outcomes are described. While this work can be time-intensive, it directly accelerates intelligent automation and improves the quality of insights generated.

  • Clarify Processes That Withstand Scale

    AI exposes variability. Exceptions that were previously managed through judgment become visible patterns. When inputs are inconsistent, models surface ambiguity. Organizations that invest in clarifying and standardizing inputs create conditions where AI recommendations are easier to evaluate and adopt. This work strengthens execution independently of automation, improving consistency across sourcing, planning, and fulfillment functions.

  • Build Infrastructure That Supports Iteration

    Effective AI initiatives build on existing environments. Many organizations start with ERP and planning systems already in place, layering in additional data sources and features over time. Progress depends on enabling continuous improvement. Architectures that support iteration allow models to evolve as insights deepen and priorities shift. This flexibility is essential in environments where conditions change rapidly.

  • Enable Adoption Through Training

    For finance and operations teams, adoption determines impact. Intelligent automation influences metrics that leaders already manage such as inventory turns, expediting costs, service levels, and forecast accuracy.

    Adoption improves when users understand how recommendations are generated and how they connect to those measures. Enablement focuses on usage rather than development. Most users are not expected to build models.  They are expected to provide context, label decisions, and apply insights consistently. Early initiatives that demonstrate tangible financial returns create momentum and lower resistance to change.

  • Establish Governance That Builds Confidence

    As AI influences financial and operational decisions, governance becomes central. Frameworks for data usage, risk management, and oversight enable organizations to act with confidence. Governance supports transparency, helping teams understand when to rely on AI recommendations and when judgment remains appropriate.

    Without this foundation, organizational resistance can fester as trust and confidence become harder to establish.

Selecting the First High-Impact Use Case

The initial AI initiative shapes organizational perception. Early success establishes credibility across finance, operations, and executive leadership. Misalignment slows momentum.

High-impact starting points share common attributes. They connect directly to financial outcomes, rely on data that can be accessed or labeled retroactively, and operate in areas with limited ownership bias. These characteristics reduce friction while maximizing relevance.

In material-intensive operations, lead-time prediction exemplifies this profile. Small inaccuracies in lead-time assumptions cascade into excess inventory, expediting costs, write-downs, and lost sales. Improving a single planning input can influence both the income statement and the balance sheet.

These initiatives often operate quietly. They do not disrupt incentive structures or frontline workflows, yet their impact is measurable across planning cycles. That combination makes them effective entry points for establishing confidence in AI-driven decision support.

Transparency as a Lever for Scale

Explainable models enable users to see how different attributes influence outcomes and how recommendations would have performed historically. This visibility allows teams to assess AI outputs against their own accountability metrics.  Data preparation and model outputs reveal operational drivers that were previously difficult to isolate. AI provides visibility into root causes, supporting continuous improvement alongside automation. Adoption rates matter. Models that achieve broad adoption deliver more impact than those with marginally higher accuracy but limited trust. This dynamic shapes how leaders evaluate success.

Sequencing Readiness and Execution

Senior leaders frequently express concern about the length of preparation. AI evolves quickly and no organization can define a static end-state. Effective execution balances readiness with deployment. When AI initiatives align with business objectives, such as margin improvement, working capital efficiency, and operational resilience, organizational support follows. Early initiatives generate returns while informing deeper investments in data, governance, and enablement.

Readiness and execution advance together. Organizations that sequence these efforts avoid stagnation while maintaining control.

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This has been prepared for information purposes and general guidance only and does not constitute legal or professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is made as to the accuracy or completeness of the information contained in this publication, and CohnReznick, its partners, employees and agents accept no liability, and disclaim all responsibility, for the consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.