HEALTHCARE: Practical advice for the revenue cycle amid the COVID-19 pandemic

Like any other business, healthcare facilities are at risk of business disruption amid the COVID-19 coronavirus outbreak. Even as they stay open, they are at risk of having reduced revenues due to disruptions to staffing in revenue cycle support services, which are essential to ensuring that patients are appropriately identified and that services are appropriately documented, captured, reported, billed, and reimbursed. 

Download our guide to ways that healthcare facilities can manage the health of their revenue cycle by focusing on areas including:

- Awareness of governmental and private payers’ efforts to expand coverage and treatment options for consumers

o Section includes key takeaways from select expansion efforts

- Swift, continuous implementation of updates to lessen disruption to consumers and providers

- Optimized engagement of revenue cycle staff, leveraging skill sets to assist in critical operations even as many work from home

o Includes a table of common optimization efforts and their benefits

- Prioritization of functions, not only for staff but also for management

o Includes tips for prioritization of revenue cycle functions by key stakeholder area