GOVERNMENT: Functioning effectively in the age of COVID-19

A comprehensive approach to maintaining and improving the effectiveness and efficiency of government agencies during the COVID-19 pandemic and future natural disasters

Earlier in the COVID-19 pandemic, governments focused their efforts on returning to normal as quickly as possible following what were expected to be temporary disruptions. But those disruptions have become the new normal, as teleworking, social distancing, and other changes to business structure, processes, technology, and more are expected to continue for some time.

For government entities, accepting a new operating normal means assessing the efficacy of old performance and accountability systems, adapting how agencies engage with employees and measure productivity, and examining accepted truisms about mission delivery requirements.

CohnReznick has joined forces with the Center for Organizational Excellence (COE) to offer federal, state, and local government agencies a broad range of solutions designed to address disruptions to organizational effectiveness and efficiency. In this white paper, we explore the unique disruptions caused by COVID-19 and introduce our approach for assessing, identifying, and mitigating them.